Contacting Hive Streaming

Hive Streaming would be happy to help you with any questions or issues. In order to get accurate and quick help, it’s advised to use the recommended channels when contacting us. See alternatives below and match with your request/need.

 

For Customers and Partners without a signed agreement, we recommend to initiate the conversation by contacting:

For ongoing activities or questions covered under SLA, but which are not urgent, please reach out directly

If it’s an urgent and ongoing issue, always consider to check our Hive System’s Status page for any ongoing issues or scheduled downtime due to maintenance. If you still need to get hold of or input from Hive Engineers or representatives, we suggest to contact us via:

  • Web: Hive Support Center (with Priority “High“)

  • Hive Phone Support Number:

    • US +1-877-919-7322

    • UK: +44 808 196 4807

 

Looking forward to address your questions and get you ready with our services!
Hive Streaming Support