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Hello Hive Streaming Customers! Can't find what you need in the Hive Knowledge Base? Here you can file a customer request. You will receive a ticket number and someone from our team will get back to you.
An urgent request that you would rather speak an agent about? Please call our Hive Streaming support number at (+1-877-919-7322).
If shortly after creating a ticket you do not see an e-mail from us in your inbox with your ticket number in the subject line, please check your spam folder or submit a Support Request ticket letting us know of the issue along with your e-mail address.
Responsible Disclosure
Welcome! You can raise a request for Responsible Disclosure using the options provided.
Safety
Welcome! You can raise a request for Safety using the options provided.
Report a Privacy Incident
Welcome! You can raise Privacy incidents requests via this portal.
Partner Help Desk
Welcome to the Partner Help Desk — your central point of contact for all partner-related inquiries!
Technical Integration & Development – Integration questions, support for newly developed partner features, and technical guidance.
Partner Enablement & Resources – Product and sales enablement, marketing collateral, training, and other partner support requests.
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Important note
If your request involves a customer-impacting issue, please contact the Hive Streaming Customer Help Desk directly. Customer-impacting issues are prioritized there to ensure the fastest possible response and resolution.
Submit an order requesting one of our engineers to monitor an upcoming live event (5 business day advance notice is requested).
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