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Workplace Requirements

Although all Workplace plans include Live video streaming, HIVE for Workplace is only included in Enterprise Live the /wiki/spaces/FB/pages/2458681524 - available to for all Workplace customers on an Enterprise planCore customers to purchase.  If you are unsure which what is included with your Workplace plan you have or which features are available to your community, please contact your Workplace account team.

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titleWorkplace IT Configuration

Workplace has its own networking requirements, detailed here.

Understanding Hive Streaming Requirements

Hive Streaming's browser-based distribution technology (Hive HIVE WebRTC) is enabled by default in Workplace Enterprise Live.  However, customers may opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

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titleEnterprise Live with HIVE WebRTC only

HIVE WebRTC Endpoint Requirements

In order to To support browser-based peer-to-peer distribution of live video content, HIVE WebRTC requires a web browser that supports WebRTC data channels.  

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INCLUDE:HIVE WebRTC Browser Requirements UPDATED[includeSpace]for Workplace Endpoint Requirements Table (snippet)

Browsers that do not support WebRTC data channels may still view Enterprise Live events, but they will not benefit from peer-to-peer distribution.

HIVE WebRTC Networking Requirements

HIVE WebRTC typically works functions optimally on enterprise networks without any additional configuration.  However, IT Admins should review the following list to insure no required services are blocked.

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INCLUDE:HIVE WebRTC Networking Requirements Table [includeSpace]

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titleTry It Out!

You can verify HIVE WebRTC is supported on your network by loading the HIVE WebRTC reference player.  Share the URL https://webrtc.hivestreaming.com/workplace with other workers in your network and watch the test video together for several minutes to verify your browsers are able to reach the Hive Streaming Cloud Services and connect with other browsers on the network to distribute video fragments.  Click here for more information on the HIVE WebRTC reference player.



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titleEnterprise Live with the HIVE Agent

Customers can opt to may upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

HIVE Agent Endpoint Requirements

The HIVE Agent extends HIVE distribution support for Enterprise Live events to non-WebRTC web browsers, including Internet Explorer and Microsoft Edge.  Installed HIVE Agents also support HIVE Silent Testing and custom network configurations.

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INCLUDE:HIVE Agent Basic Endpoint Requirements Table (snippet)

HIVE Agent Networking Requirements

Required or OptionalProtocol (Port)Destination AddressDescriptionComments(warning)HTTPS (tcp/443)127.0.0.1 (local machine only)The HIVE Agent must be able to receive communications from the local web browser.  The Agent "listens" on a special local machine address (commonly referred to as the loopback adapter).Please ensure requests from installed web browsers to the loopback adapter address (127.0.0.1) are not routed through a web proxy.  This is typically configured in the Proxy Auto-Config (PAC) file.(warning)

HP2P

(udp/1025 thru udp/ 65535)

Agent-to-AgentThe HIVE Agent must be able to communicate with other HIVE Agents within the internal corporate network.

UDP communication is not needed outbound, beyond the corporate firewall. 

The specific UDP range utilized by HIVE Agents may be customized for a customer's network.

InfoThe HIVE Agent uses the HIVE Desktop Helper process (HDH) to automatically connect to services on the Internet, including the HIVE Cloud Services and video content hosted on the video platform partner CDN.  If the HDH is not permitted or unable to connect through the customer's Internet infrastructure, manual network configuration steps are offered.
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INCLUDE:HIVE Agent HDH Requirements (snippet)

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INCLUDE:HIVE Agent Basic Networking Requirements Table (snippet)




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