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Workplace Requirements

Although all Workplace plans include Live video streaming, HIVE for Workplace is only included in Enterprise Live - available to Workplace customers on an Enterprise plan. 

InfoWorkplace

the /wiki/spaces/FB/pages/2458681524 - available for all Workplace Core customers to purchase.  If you are unsure what is included with your Workplace plan, please contact your Workplace account team.

Info
titleWorkplace IT Configuration

Workplace has its own networking requirements, detailed here.

Understanding Hive Streaming Requirements

Hive Streaming's browser-based distribution technology (HIVE WebRTC) is enabled by default in Workplace Enterprise Live.  However, customers may opt to upgrade to the installed HIVE Agent to enable more advanced use cases, such as including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

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titleEnterprise Live with HIVE WebRTC only

HIVE WebRTC Endpoint Requirements

In order to support Peer

To support browser-based peer-to-

Peer

peer distribution of live video

content

, HIVE WebRTC requires a web browser that supports WebRTC data channels.  

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Browser Requirements UPDATED[includeSpace]

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INCLUDE:HIVE WebRTC

Browser Requirements UPDATED[includeSpace]

for Workplace Endpoint Requirements Table (snippet)

Browsers that do not support WebRTC data channels may still view Enterprise Live events, but they will not benefit from

Peer

peer-to-

Peer

peer distribution.

HIVE WebRTC Networking Requirements

HIVE WebRTC typically

works

functions optimally on enterprise networks without any additional configuration.  However, IT Admins should review the following list to insure no required services are blocked.

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titleTry It Out!

You can verify HIVE WebRTC is supported on your network by loading the HIVE WebRTC reference player.  Share the URL https://webrtc.hivestreaming.com/workplace with other workers in your network and watch the test video together for several minutes to verify your browsers are able to reach the Hive Streaming Cloud Services and connect with other browsers on the network to distribute video fragments.  Click here for more information on the HIVE WebRTC reference player.



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titleEnterprise Live with the HIVE Agent

Customers may

opt to

upgrade to the installed HIVE Agent to enable more advanced use cases,

such as

including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

HIVE Agent Endpoint Requirements

The HIVE Agent

is offered for Windows, macOS and select Linux distributions (available upon request).

Networking Requirements

The HIVE Agent must be able to receive communications from the local web browser and communicate other HIVE Agents across the internal corporate network:

  • The HIVE Client "listens" on a special local machine address (commonly referred to as the loopback adapter). Please ensure requests from installed web browsers to this local machine address (127.0.0.1) bypass any web proxy.
  • UDP communication must be permitted inside the corporate network. UDP communication is not needed outbound, beyond the corporate firewall.
The HIVE Agent uses the HIVE Desktop Helper process (HDH) to automatically connect to services on the Internet, including video content hosted on Workplace's CDN.  If the HDH is not permitted or unable to connect through the customer's Internet infrastructure, manual network configuration steps are offered.

extends HIVE distribution support for Enterprise Live events to non-WebRTC web browsers, including Internet Explorer and Microsoft Edge.  Installed HIVE Agents also support HIVE Silent Testing and custom network configurations.

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HIVE Agent Networking Requirements

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INCLUDE:HIVE Agent HDH Requirements (snippet)

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INCLUDE:HIVE Agent Basic Networking Requirements Table (snippet)




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