How do I get support for Hive for Workplace?

If you do not presently have a contract with Hive Streaming, please contact your Workplace team - including your SA or CSM

Alternatively, you may engage Workplace support via the Direct Support Question button.

If you have upgraded to a paid service plan from Hive Streaming, please submit a Support Request.

NOTE: HIVE Support will need the VideoId of the event to troubleshoot.