How do I enable Hive for BrandLive?

How do I enable Hive for BrandLive?

For BrandLive platform, the customer needs to input the Hive customerId in the BrandLive application.

 

Detailed steps:

  • For an existing customer of Hive, create a new org via the customer profile.

image-20250310-140525.png
  • Select BrandLive from the Video platform dropdown and enter the name to be shown to the customer for the platform

image-20250310-140554.png
  • For a new customer, please create the new customer and also link a Hive org to it. Next, under the license section, generate the customer key and select the Hive license as per the customer contract.

  • Under the Administration section of the customer, select the added BrandLive platform and capture the customerId (the ID part in the API/ID)

image-20250310-140746.png
  • Provide this CustomerId to the customer and ask them to navigate to the Main setting section of their BrandLive platform and select Integrations

image-20250310-140859.png
  • They should be able to see Hive as one of the options (if not, please reach out to BrandLive team)

  • Under Configure, enter the above Hive customerId and click save.

  • And finally, enable the Hive option.

  • Now for all BrandLive sessions using RTMP streaming should be Hive enabled.