Hive Knowledge Base - User access policy

Dear Customers and Partners,

The Hive Knowledge Base (HKB) is a broad content repository for helping all our Customers, Partners and also Hive employees to bring clarity and guidance relevant to the services we offer. It contains both Product and Operational information, but also general technical knowledge. Some content is publicly available while most of it requires a login, manual or Single Sign-On (SSO) to Atlassian Confluence that is used to host the Hive Knowledge Base.

For Security, GDPR and user management reasons, Hive applies an Access policy for disabling access of inactive users. It means that users who have not logged in and used HKB in 6 months or longer will be disabled. Hive continuously perform checks and updates of user accesses.

In case your user access has been disabled, we’d be happy to grant you new access if needed. To do so, either contact your Hive representative or submit a new support request for HKB access. You may submit the request from Hive Support Center and Customer Help Desk.

Thanks for your understanding, and looking forward hearing from you.

Best Regards,

Hive Streaming Support