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The Hive Streaming solution is comprised of four general components:

1. Browser-based software (the

1. Hive VX Web Client)

1. Hive Cloud Services

1. Hive Web Applications

2. Installable, endpoint-based software (the

1. Hive VX Agent)

Browser-based Software

Hive Streaming extends the capabilities of partner video platforms via self-contained components commonly referred to as "Video Player Plugins" or simply the "HIVE Hive Player Plugin".

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Hive Player Plugins are delivered as JavaScript libraries that are then included inside the partner's application.  

The

Hive Player Plugin is loaded by the web browser when a viewer loads the video event webpage.  

The Hive Player Plugin acts as bridge between the partner video application and the Hive Streaming video distribution solution.  Functions of the HIVE Player Plugin Include: 

• Communicating with an installed HIVE Agent

• Collecting player statistics and user behavior observed through the web browser

For HIVE WebRTC (browser-based) video distribution, a HIVE Agent is not required.  In this case, the HIVE Player Plugin performs additional several functions, including:

• Resolve Authenticate the HIVE Ticket viewers with the HIVE Hive Cloud Services (authenticating the viewer)

• Download video fragments from the partner's video CDN (as a leader)

• Share downloaded video fragments with other HIVE Hive WebRTC-enabled endpoints watching the video

• Collecting player statistics and user behavior observed through the web browser

• Post playback metric snapshots to HIVE and network telemetries to Hive Cloud Services
  

Hive Cloud Services

HIVE Hive Cloud Services are a collection of web services supporting various application functions, including statistics collection, discovery of other HIVE Hive endpoints and peer connection setup.

HIVE Hive video platform partners must authenticate with a unique security token when connecting to HIVE Hive Cloud Services.

HIVEHive-supported endpoints (both HIVE Hive WebRTC and HIVE Hive VX Agent-based) must present a valid HIVE Hive Ticket or Client Certificate when connecting to a HIVE Hive Cloud Service.

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Key HIVE Hive Cloud Services:

• HIVE Hive Ticketing Service: HIVE’s Hive’s video platform partners invoke the HIVE Hive Ticketing Service to notify HIVE Hive of a video requiring HIVE analytics Hive Analytics or distributionOptimization; afterwards, HIVE Hive endpoints (both HIVE Hive WebRTC and HIVE Hive VX Agent-based) must authenticate against the Ticketing Service before streaming video

• HIVE Hive Tracker Service: maintains a registry of HIVEHive-supported enabled endpoints authorized to view a video, facilitating quick connection setup between nearby peers

• HIVE Hive Snapshot Service: HIVEHive-supported endpoints report viewer statistics playback and network telemetries to the Snapshot Service regularly during video streaming

Other HIVE Hive Cloud services automate customer account provisioning, facilitate Silent Testing and support Agent AutoUpdate functionality.

HIVE Hive Cloud services are hosted in Microsoft Azure and do not host or have access to customer video content.

HIVE Hive Cloud Services respond only to secure HTTPS requests.

Hive Web Applications

HIVE Hive Web Applications deliver video experience reporting and provide management functionality of the overall solution.  

HIVE Hive Web Applications are hosted in Microsoft Azure and do not host or have access to customer video content.  All HIVE  All Hive Web Applications support SSO via Microsoft Azure AD.  

An optional “local” login may be configured if the customer does not utilize Azure AD.

HIVE Portal

HIVE Alternatively, customers can opt for Okta SSO or local account.

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Hive Portal

Hive Portal is the main control panel interface for Hive Streaming , supportingwhere you can access all of Hive Streaming’s products and tools, including:  

• Browsing HIVE Hive usage reporting for live and video-on-demand content from connected video platforms. Links to HIVE Hive Insights to better understand video experience.

• Managing a HIVE Hive VX Agent deployment, including hosting of downloadable HIVE Hive VX Agent installer packages and HIVE Hive VX Agent remote configurations

• Maintain Site Information in Hive Portal and/or with Hive Site Information REST API, to maximize reporting and optimization capabilities

• Auxiliary functionality, including user management , audit logs and links to HIVE Hive Support and the HIVE Hive Knowledge Base (HKB)

Installable, Endpoint-based Software

The HIVE Agent is HIVE’s most mature and robust distribution technology. In addition to high performance video distribution for enterprise networks, the HIVE Agent also Hive VX Agent supports advanced features such as Silent Testing and site-specific configurations, persistent logging and fast peer discovery.

The HIVE Agent acts as a proxy between the video platform partner’s web-based player and the video content hosted on a Content Delivery Network (CDN). Hive VX Agent can also be used for optimization in some specific case, in this scenario the plugin will intercept the messages from the player and handover the logic to the Agent.

No user interaction is required. In fact, users are not typically aware the HIVE Hive VX Agent is present on their devices.

The HIVE Hive VX Agent is provided as a downloadable installation package. An MSI file is provided for Windows, a PKG file for macOS. The Agent can be deployed and managed using standard software distribution methods, including Microsoft System Center Configuration Manager (SCCM) .

Major releases of the HIVE Agent occur 2-3 times per year. Hotfixes are released if significant bugs or security issues are discovered. This is rare. Customers are not required to accept all releases, but are encouraged to accept one major release per year.

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HIVE or Intune.

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Hive VX Agents can be upgraded in two ways:

• Redeploying the new installer package

• Using the HIVE Hive VX Agent’s built-in AutoUpdate feature (the HIVE Hive VX Agent Application is downloaded from the HIVE Hive Cloud Services and distributed efficiently through peer-to-peer)

Customers are not required to accept all releases, but are encouraged to accept one major release per year.