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Workplace Requirements
Although all Workplace plans include Live video streaming, HIVE for Workplace is only included in Enterprise Live - available to Workplace customers on an Enterprise plan. If you are unsure which Workplace plan you have or which features are available to your community, please contact your Workplace account team.
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Workplace has its own networking requirements, detailed here. |
Understanding Hive Streaming Requirements
Hive Streaming's browser-based distribution technology (Hive WebRTC) is enabled by default in Workplace Enterprise Live. However, customers may opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.
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| title | Enterprise Live with HIVE WebRTC only |
HIVE WebRTC Endpoint Requirements
To support browser-based peer-to-peer distribution of live video, HIVE WebRTC requires a web browser that supports WebRTC data channels.
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Browsers that do not support WebRTC data channels may still view Enterprise Live events, but they will not benefit from peer-to-peer distribution.
HIVE WebRTC Networking Requirements
HIVE WebRTC typically works on enterprise networks without any additional configuration. However, IT Admins should review the following list to insure no required services are blocked.
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| title | Enterprise Live with the HIVE Agent |
Customers can opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.
HIVE Agent Endpoint Requirements
The HIVE Agent extends HIVE distribution support for Enterprise Live events to non-WebRTC web browsers, including Internet Explorer and Microsoft Edge. Installed HIVE Agents also support HIVE Silent Testing and custom network configurations.
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HIVE Agent Networking Requirements
Required or Optional | Protocol (Port) | Destination Address | Description | Comments |
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 | HTTPS (tcp/443) | 127.0.0.1 (local machine only) | The HIVE Agent must |
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| receive communications from the local web browser. The Agent "listens" on a special local machine address (commonly referred to as the loopback adapter). | Please ensure requests from installed web browsers to the local loopback adapter address (127.0.0.1) are not routed through a web proxy. This is typically configured in the Proxy Auto-Config (PAC) file. | ||
| HP2P (udp/1025 thru udp/ 65535) | Agent-to-Agent | The HIVE Agent must |
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| communicate with other HIVE Agents within the internal corporate network. | UDP communication |
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is not |
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What's Next?
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needed outbound, beyond the corporate firewall. The specific UDP range utilized by HIVE Agents may be customized for a customer's network. |
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The HIVE Agent uses the HIVE Desktop Helper process (HDH) to automatically connect to services on the Internet, including the HIVE Cloud Services and video content hosted on the video platform partner CDN. If the HDH is not permitted or unable to connect through the customer's Internet infrastructure, manual network configuration steps are offered. |
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