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Workplace Requirements

Although all Workplace plans include Live video streaming, HIVE for Workplace is only included in Enterprise Live - available to Workplace customers on an Enterprise plan.  If you are unsure which Workplace plan you have or which features are available to your community, please contact your Workplace account team.

Info

Workplace has its own networking requirements, detailed here.

Understanding Hive Streaming Requirements

Hive Streaming's browser-based distribution technology (Hive WebRTC) is enabled by default in Workplace Enterprise Live.  However, customers may opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

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HIVE WebRTC Endpoint Requirements

To support browser-based peer-to-peer distribution of live video, HIVE WebRTC requires a web browser that supports WebRTC data channels.  

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INCLUDE:HIVE WebRTC Endpoint Requirements Table (snippet)

Browsers that do not support WebRTC data channels may still view Enterprise Live events, but they will not benefit from peer-to-peer distribution.

HIVE WebRTC Networking Requirements

HIVE WebRTC typically functions optimally on enterprise networks without any additional configuration.  However, IT Admins should review the following list to insure no required services are blocked.

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INCLUDE:HIVE WebRTC Networking Requirements Table (snippet)


Linux (select distributions

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Customers can opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

HIVE Agent Endpoint Requirements

The HIVE Agent extends HIVE distribution support for Enterprise Live events to non-WebRTC web browsers, including Internet Explorer and Microsoft Edge.  Installed HIVE Agents also support HIVE Silent Testing and custom network configurations.

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INCLUDE:HIVE Agent Endpoint Requirements Table (snippet)

HIVE Agent Networking Requirements

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Required or OptionalProtocol (Port)Destination AddressDescriptionComments(warning)HTTPS (tcp/443)127.0.0.1 (local machine only)The HIVE Agent must be able to receive communications from the local web browser.  The Agent "listens" on a special local machine address (commonly referred to as the loopback adapter).Please ensure requests from installed web browsers to the loopback adapter address (127.0.0.1) are not routed through a web proxy.  This is typically configured in the Proxy Auto-Config (PAC) file.(warning)

HP2P

(udp/1025 thru udp/ 65535)

Agent-to-AgentThe HIVE Agent must be able to communicate with other HIVE Agents within the internal corporate network.

UDP communication is not needed outbound, beyond the corporate firewall. 

The specific UDP range utilized by HIVE Agents may be customized for a customer's network.

InfoThe HIVE Agent uses the HIVE Desktop Helper process (HDH) to automatically connect to services on the Internet, including the HIVE Cloud Services and video content hosted on the video platform partner CDN.  If the HDH is not permitted or unable to connect through the customer's Internet infrastructure, manual network configuration steps are offered.

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INCLUDE:HIVE Agent Local Networking Requirements Table (snippet)

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INCLUDE:HIVE Agent HDH Requirements (snippet)
INCLUDE:HIVE Agent HDH Requirements (snippet)


What's Next?

How do I get HIVE for Workplace?