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titleEnterprise Live with the HIVE Agent

Customers can opt to upgrade to the installed HIVE Agent to enable more advanced use cases, including support for non-WebRTC compliant browsers, HIVE Silent Testing and custom network configurations.

HIVE Agent Endpoint Requirements

The HIVE Agent extends HIVE distribution support for Enterprise Live events to non-WebRTC web browsers, including Internet Explorer and Microsoft Edge.  Installed HIVE Agents also support HIVE Silent Testing and custom network configurations.


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HIVE Agent Networking Requirements

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HP2P

(udp/1025 thru udp/ 65535)

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UDP communication is not needed outbound, beyond the corporate firewall. 

The specific UDP range utilized by HIVE Agents may be customized for a customer's network.

Info

The HIVE Agent uses the HIVE Desktop Helper process (HDH) to automatically connect to services on the Internet, including the HIVE Cloud Services and video content hosted on the video platform partner CDN.  If the HDH is not permitted or unable to connect through the customer's Internet infrastructure, manual network configuration steps are offered.

What's Next?

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