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During the Hive Customer Network Readiness Process, Silent Testing is used to simulate a live video event capturing performance statistics. Used together, the Hive Client Self Test and Silent Test provide a high level of confidence that the customer network can support large-scale live video events with HIVE.
Activation Process
The Hive Streaming Activation Timeline process is focused on getting a Customer Production Ready and trained on Hive tools and services in order to succeed in their Video Communication Strategy.
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Our QBR sessions are designed to facilitate periodic conversations with our clients dedicated to allowing us to share successes, discuss lessons learned, and ensure continuous improvement in the ongoing Hive Customer Experience process.
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Customer Support
Hive Streaming provides support services to ensure the solution is optimized for each customer’s network, and offer knowledge sharing and troubleshooting for streaming and video distribution events.
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