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The HIVE Knowledge Base (HKB) and Partner Portal are hosted separately on the Atlassian Confluence Cloud platform. HIVE uses Jira Software Cloud for customer issue management. Separate customer and partner logins are approved provisioned with Atlassian after review.
Installable, endpoint-based software
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The HIVE Agent acts as a proxy between the video platform partner’s web-based player and the video content hosted on a Content Delivery Network. No user interaction is required. In fact, users are not typically aware the HIVE Agent is even present on their workstations.
Hive is installed as an operating system service/daemon
Core processes runs under a minimal permissions account
Only read access to application folder and required system files
Only write access to sub folder of application
The HIVE Agent consists of three components:
Hive Streaming Service - contains all core logic, runs unattended in the background
Watchdog process - manages the Hive Streaming Service
HIVE Desktop Helper (HDH) - facilitates connection to the local certificate store supports proxy detection and tunneling, enabling the HIVE Agent to detect and securely traverse web proxies and SSL termination solutions (Windows only)
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The HIVE Agent is provided as a downloadable installation package. An MSI file is provided for Windows, a PKG file for macOS. The Agent can be deployed and managed using standard software distribution methods, including Microsoft System Center Configuration Manager (SCCM).
Updates…